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| Policies
& Information |
| Quick
Link: Products - Support
- Pricing - Product Availability
- Refunds/Returns - Payment
- Shipping - Overseas -
Contact |
|
New
World Creations produces and manages Voicerecogntionsoftware.net.
|
| Products
We Offer |
We
offer hundreds of products from over a dozen of Manufacturers. We do this
in order to satisfy the needs of all customers, regardless of their application,
or budget. Our product line consists of products from major manufacturers
including Dragon NaturallySpeaking, IBM, Ectaco, Systran, Sony, Olympus,
Andrea Electronics, Emkay, GN-Netcom, Philips, Plantronics, Shure, Telex,
VXI Parrott and more. Also, be sure to look at our digital transcription
systems.
|
| Our
Support |
The
best way to reach tech support is via e-mail at Techsupport@voicerecogntionsoftware.net. |
| Pricing |
For
all prices and products, we reserve the right to make adjustments due
to errors, changing market conditions, product discontinuation or typographical
errors in advertisements. New World Creations is not responsible for manufacturer
price changes which may occur at any time without notice. Hence, despite
our best efforts, a small number of the items in our online or printed
catalog may have new prices. Rest assured, we always verify prices as
part of our shipping procedures.
· If an item's correct price is more
than $5.00 higher than our stated price, we contact you via E-Mail or
Telephone for instructions before shipping (again, we contact you only
if the price is more than $5.00 than our the originally stated price).
|
| Product
Availability |
Availability
information for the products and services in our catalog and/or our web
sites, may sometimes be listed on each item's detail page. Beyond what
we may say on that page, we cannot be more specific about availability
unless you contact us. After we have received your order, we will inform
you by E-Mail, or telephone if any items in your order changes in price
or prove to be unavailable or are on backorder.
|
| Refunds
& Returns |
All
exact exchanges or credit for product (s) purchased from New World Creations
must meet following guidelines:
1. Items must be returned within 30 days from original shipment
date.
2. Valid NWC return authorization number (RA #) must accompany
ALL returns.
(You can e-mail our Shipping Department
or call 877-777-3324 to request a return authorization number).
3.
Complete and return this form - Click
here to print out a return form.
4. It is the responsibility of the customer to repackage all
returning product(s) into its original manufacture's packaging. The product(s)
contents and packaging must not be torn, ripped or damaged in any way.
Receipt of the product(s) in poor condition will render the product(s)
un returnable and will be returned back to to the customer or an additional
restocking fee of 20% will be applied.
5. Safely pack the original manufacturer's package into an outer
shipping carton(s) and label the shipment with the following return address,
along with the RA Number granted by our Return Center. (do not write
on the manufacturer's packaging, manuals or literature. Failure to do
so will render the return non-sellable)
New
World Creations
10401 Southern Blvd.
Royal Palm Beach, Florida 33411
Att.: Returns Center
RAXXXXX
Please note: There
is a 20% restocking fee for all returned items. Shipping charges and other
miscellaneous fees originally charged are non refundable. If you encounter
a defect with the product, you may exchange it and send it to our office
within 30 days. Beyond the 30-day warranty, repairs must be directed to
the manufacturer and shipping may apply. Unopened product may be returned
and subject to a 15% restocking fee less shipping. Shipping carriers may
change their schedules during holidays, therefore all policies are subject
to change on the day prior to and after holidays. Please call for further
details.
|
| Payment
Options |
We
accept Visa, Master card, Amex, Discover, COD and Checks. Purchase Orders
are accepted by Government Agencies, State Agencies, all Educational Institutions,
Hospitals and Fortune 1000 companies.
|
| Shipping |
| We
have items in stock most of the time. All orders must be received
by 3:00 PM EST to be shipped that business day. Orders received after
3:00 PM EST will be shipped the next business day, subject to product
availability. We offer standard UPS ground and Express services. |
| Shipping
Method: |
Shipping
Time: Deliver time in business days (weekdays) |
| Regular Ground
|
3 - 7 Business
Days |
| 3 Day Economy |
3 Business Days |
| 2nd Day Air |
2 Business Days |
| Priority Overnight |
Next Day |
| Standard Overnight |
1 Business Day |
International
Priority
(charges do not include duties and taxes) |
Generally within
3 - 4 Business Days, depending on Customs |
International
Economy
(charges do not include duties and taxes) |
Generally within
7 - 10 Business Days, depending on Customs |
| Business
Days do
not include Saturday, Sunday or United States federal holidays. |
|
| Overseas
Sales |
Overseas
orders are accepted. However, you must give valid e-mail addresses, credit
card billing information & telephone numbers prior to any product
being shipped. We will make every attempt to verify your information,
in the event that we can not, we will need further information such as
a copy of a bill with your name and address. You can either email the
information to Sales@voicerecognitionsoftware.net
or fax to 561-798-0610.
|
| Contacting
Us |
Telephone:
561-798-0331, (toll free) 1-877-777.3324
Fax: 561-798-0610
E-mail: info@voicerecognitionsoftware.net
Snail mail:
New World Creations
10401 Southern Blvd.
Royal Palm Beach, Florida 33411
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